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Terms and Conditions

General

For the duration of this document, any reference to "Client" shall mean any past, current, future, and/or prospective customer of sleignnet technologies, LLC.

For the duration of this document, any reference to "Project" shall mean any type of work sleignnet technologies produces for the Client. This includes (but is not limited to) website, custom application, API, mobile, e-commerce, and automated phone line development, troubleshooting or debugging, hosting services, realtime or chat based applications, and scripts.

The following terms and conditions apply to all development services provided by sleignnet technologies to the Client.

1. Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

2. Charges

Charges for services to be provided by sleignnet technologies are defined in the Project's quote that the Client receives via any means of communication. Quotes are valid for a period of 30 days. sleignnet technologies reserves the right to reject, alter, or accept as-is a quote after expiry of the 30 days upon the sole discretion of sleignnet technologies.

Unless agreed otherwise with the Client, all development services for first-time clients require an advance payment of a minimum of twenty-five (25) percent of the Project quote before the work begins. After work has begun, Client can pay any amount of the remaining balance at any time, but the full Project payment must be made in full before the release, launch, or change of any code after completion.

Payment for services is due by electronic payment or check. Checks should be made payable to sleignnet technologies and sent to the address disclosed in any invoice Client receives. Any other payment information will also be disclosed in any invoice Client may receive.

3. Client Review

sleignnet technologies will provide the Client with at least one opportunity, if not several, to review the functionality or in some cases the design of the application, script, etc, during the development phase and once the overall Project is completed. At the completion of the Project and payment has been made in full, such materials will be considered accepted and approved by the Client.

4. Turnaround Time and Content Control

sleignnet technologies will develop the Client's Project by the date specified in an electronic or verbal communication, if provided, less any unforeseen issues or scope creep.

In return, the Client agrees to delegate a single individual as a primary contact to aid sleignnet technologies with progressing the commission in a satisfactory and expedient manner, unless a previous agreement of this nature has been reached.

During the Project, sleignnet technologies may require the Client to provide certain content -- text, images, videos, logo(s), sound files and/or any other media necessary for development that sleignnet technologies feels the Client should supply. Any such materials will be requested in advance of any down payment or otherwise.

5. Failure to provide required website content:

sleignnet technologies is a small business, to remain efficient we must ensure that work we have developed is carried out at the scheduled time. On occasions we may have to reject offers for other work and inquiries to ensure that your work is completed at the time arranged.

This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your Project because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 10%. If your Project involves Search Engine Optimization, we need the text content for your site in advance so that SEO can be planned and completed efficiently.

If you agree to provide us with the required information and subsequently fail to do so within one week of Project commencement we reserve the right to close the Project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.

NOTE: Text content should be delivered with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.

Using any content management system sleignnet technologies develops for Client will allow you to be completely self-sustaining.

6. Payment

Invoices will be provided by sleignnet technologies at various points of the Project, depending on what is needed. Invoices are normally sent via email around 2pm EST. Invoice due dates will be disclosed in each invoice. Accounts that remain unpaid thirty (30) days after the date of the invoice may be assessed a service charge in the amount of 1.5% of the outstanding balance every thirty (30) days. At any time an invoice is past due, sleignnet technologies reserves the full right to force the item(s) or service(s) listed in the overdue invoice to either temporarily cease functioning until payment in full is made, or be terminated altogether.

7. Additional Expenses

Client agrees to reimburse sleignnet technologies for any hidden, additional expenses necessary for the completion of the work. Examples would be the purchase of images or a subscription to a paid API or other type of 3rd party paid service, code, utility, or otherwise.

8. Web Browsers

sleignnet technologies makes a reasonable effort to ensure applications function consistently across multiple platforms utilized by the majority of visitors. Every Project is designed to work with the most popular current browsers (e.g. Firefox, Edge, and Chrome). Client agrees that sleignnet technologies cannot guarantee correct functionality with legacy browsers or browsers that do not conform to W3C standards (IE: Internet Explorer).

sleignnet technologies cannot accept responsibility for web pages which do not display correctly in new versions of browsers released after the Project has been completed released to the Client or turned live. As such, sleignnet technologies reserves the right to quote for any work involved in changing any design or code for the Project to work with updated browser software. The same situation applies to any future upgrades of any language(s) used in the Project, code objects or utilities, server environment and/or software, etc. sleignnet technologies cannot reasonably predict what future versions of such languages, software, etc will be designed for or how any of it will function and therefore, anything released by sleignnet technologies is only guaranteed to work for a reasonable period of time. Generally, these things can take years before things become an issue, but this will happen from time to time. sleignnet technologies also reserves the right to quote for any work involved in upgrading any language syntax, methodology, logic, architecture, etc as well as any server or operating system upgrades if the Client is in a dedicated computing environment.

9. Default

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Client in default maintains any information or files on sleignnet technologies's environment, sleignnet technologies will, at its discretion, remove all such material from its environment. sleignnet technologies is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client's account. Checks returned for insufficient funds will be assessed a return charge of $25 and the Client's account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay sleignnet technologies reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by sleignnet technologies in enforcing these Terms and Conditions.

10. Termination

Termination of services by the Client must be requested in some form of a written or electronic notice, and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Client will be invoiced for work completed to the date of first notice of cancellation for payment in full within the due date specified in the invoice.

11. Indemnity

All sleignnet technologies services may be used for lawful purposes only. You agree to indemnify and hold sleignnet technologies harmless from any claims resulting from your use of our service that damages you or any other party.

12. Copyright

The Client retains the copyright to data, files, and graphic logos provided by the Client, and grants sleignnet technologies the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting sleignnet technologies permission and rights for use of the same and agrees to indemnify and hold harmless sleignnet technologies from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. This document shall be regarded as a guarantee by the Client to sleignnet technologies that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested by sleignnet technologies.

13. Standard Media Delivery

Unless otherwise specified, this Agreement assumes that any text will be provided by the Client in electronic format, and that all photographs and other graphics will be provided electronically in .gif, .jpeg, or .png format.

14. Development Credit

A link to sleignnet technologies will appear in either small type or by a small graphic at the bottom of the Client's Project. If a client requests that the design credit be removed, a nominal fee of 25% of the total development charges will be applied. When total development charges are less than $5000, a fixed fee of $500 will be applied. The Client also agrees that the Project developed for the Client may be presented in sleignnet technologies's portfolio.

15. Access Requirements

If the Client's Project is to be installed on a third-party server, sleignnet technologies must be granted temporary read/write access to the Client's storage directories which must be accessible via SFTP. Depending on the specific nature of the Project, other resources might also need to be configured on the server. Additional cost to the Client may be incurred if extra configuration - which takes some time to accomplish - is necessary.

16. Post-Placement Alterations

sleignnet technologies cannot and does not accept responsibility for any alterations caused by a third party occurring to the Client's Project once code has been released or turned live. Such alterations include, but are not limited to additions, modifications or deletions.

17. Security

sleignnet technologies takes the Client's data security very seriously and as such, makes every effort to keep Client's data safe. Unfortunately, nothing is 100% safe from everything online and it is for that reason sleignnet technologies cannot and does not guarantee that the Project can never be compromised by a third party. You agree to indemnify and hold sleignnet technologies harmless from any claims resulting from use of any Project that damages you or any other party as a result of any breach - data or otherwise.

18. Domain Names

sleignnet technologies may purchase domain names or other internet based items on behalf of the Client. Payment and renewal of those items is the responsibility of the Client. The loss, cancellation (or otherwise) of the domain brought about by non or late payment is not the responsibility of sleignnet technologies. sleignnet technologies will attempt to email an invoice to the Client when applicable, but it is the Client's responsibility to ensure payment is made in a timely manner.

19. General

These Terms and Conditions supersede all previous representations, understandings or agreements. The Client's approval for sleignnet technologies to provide any service or Project is an automatic agreement to and acceptance of these Terms and Conditions. Any payment from Client is also an acceptance of our terms and conditions.

20. Governing Law

This Agreement shall be governed by and bound to the laws of the great state of Georgia.

21. Liability

The entire liability of sleignnet technologies to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

23. Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.